International Relations Office

GOOD TO KNOW: IMPORTANT PHONE NUMBERS

Emergency Telephone Numbers

  • Police: 110
  • Fire service: 112
  • Ambulance: 112
  • Poisoning (Poisoning Information Centre in Göttingen): 0551 / 19 240
  • Emergency and Urgent Medical Care Services (Ärztlicher Notdienst): 116 117

Please give the following information over the phone:

  • Your full name
  • Your location (i.e. address/floor)
  • What is the emergency, i.e. what happened?
  • How many people are injured?
  • Is someone injured or ill?
  • Please stay on the line for further instructions!

Other Important Phone Numbers

For breakdown services (recovery, repair) on the roadside and at home provided by the automobile club ADAC (Allgemeiner Deutscher Automobil-Club e. V.): 0180 / 2 22 22 22
by the automobile club ACE (Auto Club Europa e. V.): 0180 / 234 35 36
Public service number to identify car holders and car insurance companies in case of damage to a vehicle: 0800 / 250 26 00 (free of charge)

To report and lock bank or credit cards that got lost or stolen: (+49) 116 116 (all cards)

In addition:
Visa (International): 0800 / 811 8440
MasterCard (International): 0800 / 819 1040
American Express: 069 / 97 97 20 00
(Electronic) Cash Cards (Maestro): 01805 / 021 021
Diners Club (International): 01805 / 07 07 04 or 069 900 150-135/136

Directory Assistance provided by Deutsche Telekom (subject to charges): 

For German phone numbers: 11 8 33
In English: 11 8 37
For international phone numbers: 11 8 34

 

LINKS/INFORMATION